Payment Policy for NEXTALI

Effective Date: March 6, 2025

At NEXTALI, we aim to provide our customers with a secure, seamless, and convenient payment process. This Payment Policy outlines the methods we accept for payment, the security measures in place, and other relevant details regarding transactions made through our website, https://nextali.xyz/. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience. The following payment methods are accepted for orders placed on NEXTALI:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard
  • PayPal: You can choose to pay via your PayPal account for easy and secure transactions.
  • Apple Pay: Pay directly with your Apple device for a fast checkout process (available on supported devices).
  • Google Pay: Conveniently pay with your Google account (available on supported devices).

Note: We accept payments only in USD (United States Dollars).

2. Payment Authorization

When you place an order, you authorize NEXTALI to charge your provided payment method for the full order amount, including applicable taxes and shipping fees. All transactions are securely processed through trusted third-party payment processors. By completing your purchase, you agree to the charge for the total amount due for the order.

  • Transaction Confirmation: After your payment is processed, you will receive an email confirmation, which serves as a receipt for your transaction. This confirmation will include the details of your order, including items purchased, payment amount, and shipping information.

  • Payment Processing: Payments are processed at the time of checkout. In cases of unsuccessful payment attempts, we may notify you to resolve any issues before processing the order. We reserve the right to cancel orders if payment cannot be successfully processed.

3. Currency and Charges

  • Currency: All payments are processed in USD. If you are located outside the United States, your bank or payment provider may apply currency conversion fees based on the exchange rate at the time of the transaction. Any such fees are the responsibility of the customer.

  • Additional Charges: Some payment methods (like international transactions) may result in extra charges or fees from your bank or payment provider. NEXTALI is not responsible for any additional fees charged by your financial institution.

4. Security of Payments

Your security is a top priority at NEXTALI. We use industry-standard encryption technologies to ensure that all payment transactions are secure. When you enter your payment information, it is processed through a secure, encrypted connection to protect your personal and financial data from unauthorized access.

  • PCI Compliance: We comply with the Payment Card Industry Data Security Standards (PCI DSS), which require businesses to protect sensitive customer data during the transaction process.

  • Fraud Prevention: To further protect both you and NEXTALI from fraudulent activity, we use advanced fraud detection tools. In some cases, we may ask for additional verification or documentation before processing certain payments.

5. Payment Processing Errors

While we make every effort to ensure smooth and secure payment processing, there may be instances where technical issues occur. If you encounter an error during payment processing, please:

  • Check your payment details: Ensure that your credit card information or PayPal details are correctly entered.
  • Contact your bank or payment provider: Sometimes payments are declined due to restrictions or issues on your bank’s end.
  • Reach out to us: If you continue to experience issues, contact our customer service team at contact@nextali.xyz, and we will assist in resolving the problem.

6. Subscription and Recurring Payments

Currently, NEXTALI does not offer subscription-based or recurring billing services. All payments are one-time payments at the time of purchase.

7. Order Cancellations and Refunds

  • Order Cancellation: Once an order is placed and processed, it cannot be canceled unless there is an issue with the payment or product availability. If you need to cancel your order, please contact us immediately at contact@nextali.xyz, and we will try our best to assist you.

  • Refunds: If you are eligible for a refund (in accordance with our Refund and Return Policy), the refund will be processed back to your original payment method. Please note that it may take up to 7-10 business days for the refund to reflect on your account, depending on your payment provider.

8. Taxes and Duties

  • Sales Tax: Sales tax will be applied to all orders shipped within the United States in accordance with applicable state and local tax laws. The applicable tax rate will be shown during checkout.

  • International Orders: For international shipments, taxes, duties, and customs fees may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. NEXTALI is not responsible for any taxes or customs charges.

9. Payment Disputes and Chargebacks

If you have a dispute regarding a charge made to your account, we encourage you to contact us at contact@nextali.xyz to resolve the issue before initiating a chargeback. We will work with you to address any concerns promptly and fairly. Unauthorized chargebacks or disputes may result in the suspension of your account and loss of future shopping privileges.

10. Contact Us

If you have any questions or concerns about this Payment Policy, or if you need assistance with payment processing, please do not hesitate to contact us:

Thank you for shopping with NEXTALI! We are dedicated to providing you with an easy, secure, and satisfying shopping experience. Your trust is important to us, and we aim to make every transaction a smooth and secure process.